FAQ
Frequently Asked Questions
Solar Plan
General
- Is solar right for my home?
- Who is the Solar Plan for?
- What's included in the Solar Plan?
- How much does the Solar Plan cost?
- How soon can I have my system installed?
- How does the Solar Plan differ from a standard loan?
- What does the Solar Plan offer beyond a standard warranty?
- Will I be able to access the Smart Export Guarantee from my electricity supplier?
- What happens if Hometree Finance ceases to trade or is acquired?
Applying for finance
Equipment selection & quote
Installation
Monitoring & repairs
Term & termination
Price & payments
- How do upfront payments work?
- Can I make my upfront payment by credit or debit card?
- How do I make my monthly payments?
- What if I need to change my direct debit date or details?
- Will my monthly payment change over time?
- Will there be any extra charges?
- Can I make a prepayment to reduce my monthly payments or plan term?
- What if I'm struggling to make my monthly payment?
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Help & Advice
Hometree Finance is a trading name of HTG Finance Limited | Hamilton House, 4 Mabledon Place, London WC1H 9BB | Registered in England & Wales Company No. 11357988 | VAT No. 364 6927 60 | Authorised and regulated by the Financial Conduct Authority | FRN 825534