FAQ
Frequently Asked Questions
Solar Plan
General
- Is solar right for my home?
- Who is the Solar Plan for?
- What's included in the Solar Plan?
- How much does the Solar Plan cost?
- How soon can I have my system installed?
- How does the Solar Plan differ from a standard loan?
- What does the Solar Plan offer beyond a standard warranty?
- Will I be able to access the Smart Export Guarantee from my electricity supplier?
- What happens if Hometree Finance ceases to trade or is acquired?
Applying for finance
Equipment selection & quote
Installation
Monitoring & repairs
Term & termination
Price & payments
- Are there any upfront costs?
- Can I pay a deposit to reduce my monthly payments?
- How do I make my monthly payments?
- What if I need to change my direct debit date or details?
- Will my monthly payment change over time?
- Will there be any extra charges?
- Can I make a prepayment to reduce my monthly payments or plan term?
- What if I'm struggling to make my monthly payment?
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Help & Advice
Hometree Finance is a trading name of HTG Finance Limited which is registered at Hamilton House, 4 Mabledon Place, London WC1H 9BB | Registered in England & Wales Company No. 11357988 | VAT No. 364 6927 60 | FCA Register No. 825534
Authorised and regulated by the Financial Conduct Authority in relation to the limited activities of entering into and administering consumer hire agreements as owner. Hometree Finance's Interest Free Credit agreements are not regulated by the FCA.