We're here to help
Our friendly team is on hand to answer any questions you have.
Customer support
Our support team is available Monday to Friday from 9am until 5.30pm. Channels are monitored out of hours for emergency issues.
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Emergency
If there is a gas leak or you can smell gas, call 0800 111 999
Engineer support
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FAQs
Take a look at our frequently asked questions for answers to common customer queries.
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Help & Advice
Hometree Finance is a trading name of HTG Finance Limited which is registered at Hamilton House, 4 Mabledon Place, London WC1H 9BB | Registered in England & Wales Company No. 11357988 | VAT No. 364 6927 60 | FCA Register No. 825534
Authorised and regulated by the Financial Conduct Authority in relation to the limited activities of entering into and administering consumer hire agreements as owner. Hometree Finance's Interest Free Credit agreements are not regulated by the FCA.